Terms & Conditions
The terms and conditions of this contract are not intended to infringe upon the statutory rights given to the customer or Composite Door Facelift,
hereafter referred to as the Company.
1. Our quotations are produced with as much detail as possible to avoid any misunderstandings. If something is missing that you would
like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed
between the Customer and a separate revised or extra contract provided.
2. Working arrangements: All prices quoted are calculated on the basis of free access and unimpeded working during our normal
working hours (8am - 6pm Mon-Fri and 8am - 1pm Sat-Sun), unless otherwise agreed.
3. Both Company and customer to agree practical arrangements on working methods that provides minimum disruption to the customer
and allow work to be carried out efficiently by the contractor.
4. Free access is required for delivery of materials, equipment, etc.
5. All building and other materials provided by the Company or contractor remain the property of Composite Door Facelift until full and final
payment is received via Credit/Debit Card, Bank Transfer or cash (see item 9).
6. Access to and collection of used or unused materials and equipment, etc remains in place until full and cleared final payment is
received (see item 9).
7. Accepting a quotation, either verbally or in writing, and agreeing to the commencement of works will allow these terms and
conditions to come into effect.
8. Composite Door Facelift may employ both direct and sub-contract labour to work on site. Each individual contractor takes full responsibility for
the own third party liability. The Company will oversee all works to completion and takes full general and operational responsibility in
the running of any contract agreed with the client.
9. Payment can be made via Credit/Debit Card, Bank Transfer or in Cash and a receipt for payment will be given.
Bank Transfer details upon request. Payment in full is due upon completion of
the contract and presentation of the associated invoice. A deposit will be agreed prior to commencement of the works and contract
signing.
10. Insurance and Public Liability: Public Liability Insurance is provided up to the sum of £2,000,000 and Employers Liability insurance
is provided up to the sum of £10,000,000. All general building practices are covered within our insurance policy.
11. All customer information is retained in accordance with the Data Protection Act 1988 and all personal and other customer details
will remain confidential.
12. In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotation price or estimated costs may be
revised to reflect the situation at hand.
13. Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 1year, guarantees on materials
run in accordance with manufacturer’s warranty periods where applicable. Our guarantee covers all new work and new materials used
in construction or repairs, but does not guarantee the integrity of any existing structures, materials or decorations. In the event of a
failure beyond the guarantee period we will be happy to investigate the cause and negotiate a solution to the problems without delay
and carry out any agreed repairs as soon as possible. Charges may apply for remedial work carried out beyond guarantee dates or to
items not covered by our guarantee. The Company can not be held for any water damage or future leaks as we have not made any
alteration to the existing structure of the roof.
14. Extras will only be undertaken further to both full discussions with the customer, and, verbal or written agreements, and charged
at the agreed rate.
15. Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and
authorised. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing.
16. We will endeavour to employ a helpful attitude at all times and will always attempt to bring the works to a satisfactory conclusion
as soon as possible taking into account weather conditions and availability of specialist materials and unforeseen circumstances, etc.
Notice of Right to Cancel the Contract
Customer Cancellation Rights
You have the right to cancel this contract if you wish, within fourteen calendar days starting on the day this Notice of Right to Cancel is
issued. Cancellation should be communicated in writing by email to info@CompositeDoorFacelift.co.uk .You are advised to take a copy of the
cancellation notice before returning it to the company.
Customers Signature.............................................................................................................. DATED
Work begun prior to the expiry of the cancellation period
If you have agreed in writing that work will commence before the fourteen day cancellation period expires including a survey, and you
subsequently cancel in accordance with your rights, you are advised that reasonable payment may be due for any work carried out. You
are asked to confirm in writing that work may commence before your cancellation period expires.
Customers Signature.............................................................................................................. DATED
hereafter referred to as the Company.
1. Our quotations are produced with as much detail as possible to avoid any misunderstandings. If something is missing that you would
like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed
between the Customer and a separate revised or extra contract provided.
2. Working arrangements: All prices quoted are calculated on the basis of free access and unimpeded working during our normal
working hours (8am - 6pm Mon-Fri and 8am - 1pm Sat-Sun), unless otherwise agreed.
3. Both Company and customer to agree practical arrangements on working methods that provides minimum disruption to the customer
and allow work to be carried out efficiently by the contractor.
4. Free access is required for delivery of materials, equipment, etc.
5. All building and other materials provided by the Company or contractor remain the property of Composite Door Facelift until full and final
payment is received via Credit/Debit Card, Bank Transfer or cash (see item 9).
6. Access to and collection of used or unused materials and equipment, etc remains in place until full and cleared final payment is
received (see item 9).
7. Accepting a quotation, either verbally or in writing, and agreeing to the commencement of works will allow these terms and
conditions to come into effect.
8. Composite Door Facelift may employ both direct and sub-contract labour to work on site. Each individual contractor takes full responsibility for
the own third party liability. The Company will oversee all works to completion and takes full general and operational responsibility in
the running of any contract agreed with the client.
9. Payment can be made via Credit/Debit Card, Bank Transfer or in Cash and a receipt for payment will be given.
Bank Transfer details upon request. Payment in full is due upon completion of
the contract and presentation of the associated invoice. A deposit will be agreed prior to commencement of the works and contract
signing.
10. Insurance and Public Liability: Public Liability Insurance is provided up to the sum of £2,000,000 and Employers Liability insurance
is provided up to the sum of £10,000,000. All general building practices are covered within our insurance policy.
11. All customer information is retained in accordance with the Data Protection Act 1988 and all personal and other customer details
will remain confidential.
12. In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotation price or estimated costs may be
revised to reflect the situation at hand.
13. Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 1year, guarantees on materials
run in accordance with manufacturer’s warranty periods where applicable. Our guarantee covers all new work and new materials used
in construction or repairs, but does not guarantee the integrity of any existing structures, materials or decorations. In the event of a
failure beyond the guarantee period we will be happy to investigate the cause and negotiate a solution to the problems without delay
and carry out any agreed repairs as soon as possible. Charges may apply for remedial work carried out beyond guarantee dates or to
items not covered by our guarantee. The Company can not be held for any water damage or future leaks as we have not made any
alteration to the existing structure of the roof.
14. Extras will only be undertaken further to both full discussions with the customer, and, verbal or written agreements, and charged
at the agreed rate.
15. Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and
authorised. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing.
16. We will endeavour to employ a helpful attitude at all times and will always attempt to bring the works to a satisfactory conclusion
as soon as possible taking into account weather conditions and availability of specialist materials and unforeseen circumstances, etc.
Notice of Right to Cancel the Contract
Customer Cancellation Rights
You have the right to cancel this contract if you wish, within fourteen calendar days starting on the day this Notice of Right to Cancel is
issued. Cancellation should be communicated in writing by email to info@CompositeDoorFacelift.co.uk .You are advised to take a copy of the
cancellation notice before returning it to the company.
Customers Signature.............................................................................................................. DATED
Work begun prior to the expiry of the cancellation period
If you have agreed in writing that work will commence before the fourteen day cancellation period expires including a survey, and you
subsequently cancel in accordance with your rights, you are advised that reasonable payment may be due for any work carried out. You
are asked to confirm in writing that work may commence before your cancellation period expires.
Customers Signature.............................................................................................................. DATED
